Privacy & Cookie Policy

This web site is the responsibility of RepairTECH. The company can be contacted through the following mediums.
Phone: +353 85 860 8300
Email : info/at/repairtech.ie

The following policies apply all web sites owned and operated by RepairTECH.

1. Collection of Personal Information from Site Visitors;
In order to access certain services or make purchases within any of our web sites, we may require that you provide certain information. This information may include your legal name, address, telephone number, e-mail address, screen name, password used to access our services, method of payment, and, where applicable, credit card number. Where applicable, These information will be used to process your orders or to deliver your service and to contact you if there are any problems e.g. payment clearance, unavailable stock etc. We reserve the right to request any additional information necessary to establish and maintain your account for use of these services.

RepairTECH automatically collects and/or tracks;
1.1. The home server domain names, e-mail addresses, type of client computer, and type of web browser of visitors to our web site,
1.2. The e-mail addresses of visitors that communicate with us via e-mail, post messages to our bulletin boards.
1.3. Information knowingly provided by the visitor in sales orders, registration forms, surveys, and contest entries.
1.4. Aggregate or specific information on what pages visitors access.

Cookies Policy

Some of our web pages use a technology called “cookies” so that we can better serve visitors when they purchase a product, request a services on our web site, or request additional information about our company, products or services, or participate in various activities posted on our site.

How do we use cookies?
These cookies are used for the following;

1 To obtain data such as the visitors name, user-name, shopping cart, and pages or advertisements viewed by the visitor. When the visitor revisits the company’s web site, we can recognize the visitor by the Internet cookie and customize the visitors experience accordingly. Although cookies are stored on the visitors hard drive and not stored, in any form, by us, the visitor can set his or her browser to provide notice whenever a cookie is received, which gives the visitor the opportunity to decide whether to accept it or not.

2 Some of our web site pages may have software installed within their page which provides us with information about the “click stream” of our customers during their visit to our websites. This software indicates which pages the visitors came from, what navigational paths they took, and which areas of the site they visited.

3 Certain email communications you may receive from us, if you sign up for our email distribution service, may contain “Web beacons”. Web beacons consist of a line of code on our site that delivers a small graphic image from another Web site or third party ad server. They may not be visible as the beacon is generally a 1×1 pixel that is often designed to blend into the background of a Web page. We may use beacons to monitor the effectiveness of ad banners in our email distributions.

2. Use of Personal Data Collected
Personal data collected by us will be used for marketing and promotional purposes, feedback purposes, for a statistical analysis of users behaviour, for product and services development or enhancement, for content improvement, and to customize content and layout of our site. Names, postal and e-mail addresses, and phone numbers collected may be added to our databases and used for future contact regarding new products and services, upcoming events, status of orders placed online, and other customer services issues.

3. Disclosure of Personal Data to Third Parties
We maintain a secured area on our site for transmission of personal data, and store all personal data in a private database which is not connected to the Internet. Although we will use all reasonable efforts to safeguard the confidentiality of the personal data you provide to us, transmissions made by means of the Internet cannot be made absolutely secure.

We will have no liability for disclosure of such data due to errors in transmission or interception by unauthorized acts of third parties.

We may, from time to time, make certain contact information about our customers available to third parties; We may disclose information to vendors who facilitate and/or support our customer transactions; we may disclose information to entities to whom we are legally required to disclose information; and/or we may disclose information to third parties with whom we have relationships through which permission-based marketing is conducted.

Any third party with whom we have a relationship pursuant to which we provide, rent, sell or otherwise disclose data collected from visitors to our site will be carefully pre-screened, determined by us to be reputable, and will use the data provided solely for marketing products and services which we determine, in our sole judgment, that visitors to our site might find of interest.

4. Opt-Out Rights
Visitors may opt out of having their personal information disclosed to third parties (excluding any mandatory disclosure to government agencies and/or certain vendors who facilitate and/or support our customer transactions), or used by us or third parties to send promotional materials to the visitor, by contacting us by e-mail or by checking the appropriate box on the online form.

5. Access to and Ability to Correct Personal Data<br />
Upon request by e-mail or by mail, we will provide to visitors a summary of any personal information retained by us regarding the visitor. Visitors may modify, correct, or update their personal record or cause their personal record to be removed from our database. Company will only send personal records to the e-mail address on file for the visitor name associated with it.

6. Company’s Right to Contact Visitors
We reserve the right to contact site visitors regarding their account status and changes to any subscriber agreement, privacy policy, or any other policies or agreements relevant to site visitors.

7. Company’s Right to Change Privacy Policy
We reserve the right to change this policy at any time by notifying visitors of the existence and location of the new or revised privacy policy.

Warranty & Return

Projector lamps sold on this site carry 90 days manufacturer’s warranty.

All lamps, if defective due to error of manufacturing will be replaced by the manufacturer if returned within the period covered by the respective manufacturer’s warranty.

All warranty claims must be preceded by a Return Merchandise Authorization (RMA) number request.

Depending on manufacturer, where a lamp is returned and replaced, the warranty period is still tied to the date of the original invoice.

Physical damage, i.e. broken lamp, or errors incurred due to improper installations or misuse should be referred to your technical support personnel. Where these products are sent to us, repair or replacement will carry applicable fees. Fire and flood should be referred to your property insurance company.

We asked that all request for warranty returns be accompanied by photocopies of original proof of purchase. We regret that we cannot treat returns that do not come with proof of purchase. Buyer must pay for the return of defective product to the manufacturer/Vendor. Request may be made for a refund of the shipping fee and the refund can only be made at the manufacturer/Vendor discretion.

For all items that you wish to return due to wrong ordering, we will only accept these returns under the following conditions.

CONDITIONS
For wrong ordering, lamp must be in original packaging and must not have been opened. ‘We do not restock open boxes’ please read manufacturer specs about the lamp of your interest very carefully before making your purchases. You can also avail of several product review sites, or contact us either by calling our customer care line, by email, or SMS to ensure that you buy the right lamp for your projector.

Returns must be accompanied with photocopies of original proof of purchase.

Returns must be made within 14 days of the invoice date.

All returns due to errors of ordering will carry a 20% restocking fee. Our acceptance of returns due to wrong ordering is not an obligation. We may only exchange, or issue credit at our discretion.

Limitation of Liability
UNDER NO CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, WILL SELLER; REPAIRTECH, ITS AFFILIATES OR SUPPLIERS, SUBCONTRACTORS OR AGENTS BE LIABLE FOR:

(A) ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, BUSINESS, REVENUES OR SAVINGS , EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES OR IF SUCH DAMAGES ARE OTHERWISE FORESEEABLE, IN EACH CASE, WHETHER A CLAIM FOR ANY SUCH LIABILITY IS PREMISED UPON BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY.
(B) ANY CLAIMS, DEMANDS OR ACTIONS AGAINST CUSTOMER BY ANY THIRD PARTY
(C) ANY LOSS OR CLAIM ARISING OUT OF OR IN CONNECTION WITH CUSTOMER’S IMPLEMENTATION OF ANY CONCLUSIONS OR RECOMMENDATIONS BY SELLER OR ITS AFFILIATES BASED ON, RESULTING FROM, ARISING OUT OF OR OTHERWISE RELATED TO THE PRODUCTS OR SERVICES, OR
(D) ANY UNAVAILABILITY OF THE PRODUCT FOR USE OR ANY LOST, DAMAGED OR CORRUPTED DATA OR SOFTWARE. IN THE EVENT OF ANY LIABILITY INCURRED BY SELLER OR ANY OF ITS AFFILIATES, THE ENTIRE LIABILITY OF SELLER AND ITS AFFILIATES FOR DAMAGES FROM ANY CAUSE WHATSOEVER WILL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM OR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
RMA NUMBER REQUEST

To return your product for exchange or refund, please download a copy of our this RMA form here

Terms & Conditions

[vc_row][vc_column width=”5/6″ css=”.vc_custom_1469089971768{border-radius: 1px !important;}”][vc_column_text css=”.vc_custom_1469090181471{border-radius: 1px !important;}”]PLEASE READ THESE TERMS AND CONDITIONS OF USE VERY CAREFULLY.

By accessing or otherwise using this Website (“Website”) you agree to be bound by these terms and conditions;

01. Changes to the Terms and Conditions
RepairTECH may change these terms and conditions of use at any time, without prior notice. If you access or use the Website after RepairTECH has posts a change, you accept that change. If you do not accept the change, do not access or use the Website. You should check these terms and conditions of use periodically.

02. Access and Use of the Website
RepairTECH grants you a limited license to access and use the Website, including to display, copy, distribute and download its content, only for your personal, non-commercial use and provided that you do not modify the Website, its content, or any copyright or other proprietary notices. This license terminates automatically if you breach any of these terms and conditions of use. Upon termination, you must immediately destroy all copies in your possession.

03. Restriction on Use of the Website
Except as expressly authorized above, you may not copy, modify, distribute, download, display, transfer, post, or transmit the Website or its content in any form without RepairTECH prior written permission.
The following activities are also expressly prohibited without RepairTECH prior written permission: any non-personal or commercial use; use of any robot, spider, other automatic device, or manual process to monitor or copy the Website or any of its content; “mirroring” the Website or any content on any other server; collection or use of product listings, descriptions, or prices for a supplier of competitive or comparable products; and any action that imposes an unreasonable or disproportionately large load on the Website or otherwise interferes with its functioning.

04. Posting and Transmitting to the Website
Except for information that is subject to the Privacy Policy, RepairTECH will not treat information you post or transmit to the Website as confidential or proprietary. By sending information to RepairTECH through the Website (by transmitting, posting, or otherwise), you agree that RepairTECH may use that information in any way, for any purpose, including RepairTECH own commercial purposes, subject only to the its Privacy Policy.
You may not post or transmit any threatening, defamatory, sexually graphic, inflammatory, profane, racial or other inappropriate material. RepairTECH reserves the right to edit or remove any post or transmission that, in its judgment, is not appropriate.

05. Accuracy of Information and Disclaimer of Warranty
RepairTECH has made every effort to present the content on this Website accurately, but additions, deletions and changes may occur. Content on the Website is provided “as is”; neither RepairTECH nor its representatives make any representation or warranty with respect to the content.
RepairTECH and its representatives specifically disclaim, to the fullest extent permitted by law, any and all warranties, express or implied, relating to the Website or its content, including but not limited to, implied warranties of merchantability, completeness, timeliness, correctness, noninfringement, or fitness for any particular purpose.

06. Limitation of Liability

UNDER NO CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, WILL SELLER; REPAIRTECH, ITS AFFILIATES OR SUPPLIERS, SUBCONTRACTORS OR AGENTS BE LIABLE FOR:
(A)  ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, BUSINESS, REVENUES OR SAVINGS , EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES OR IF SUCH DAMAGES ARE OTHERWISE FORESEEABLE, IN EACH CASE, WHETHER A CLAIM FOR ANY SUCH LIABILITY IS PREMISED UPON BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY.
(B)  ANY CLAIMS, DEMANDS OR ACTIONS AGAINST CUSTOMER BY ANY THIRD PARTY
(C) ANY LOSS OR CLAIM ARISING OUT OF OR IN CONNECTION WITH CUSTOMER’S IMPLEMENTATION OF ANY CONCLUSIONS OR RECOMMENDATIONS BY SELLER OR ITS AFFILIATES BASED ON, RESULTING FROM, ARISING OUT OF OR OTHERWISE RELATED TO THE PRODUCTS OR SERVICES, OR
(D)  ANY UNAVAILABILITY OF THE PRODUCT FOR USE OR ANY LOST, DAMAGED OR CORRUPTED DATA OR SOFTWARE. IN THE EVENT OF ANY LIABILITY INCURRED BY SELLER OR ANY OF ITS AFFILIATES, THE ENTIRE LIABILITY OF SELLER AND ITS AFFILIATES FOR DAMAGES FROM ANY CAUSE WHATSOEVER WILL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM OR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

07. Links to this Website
RepairTECH grants you a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website so long as the link does not portray RepairTECH or its products or services in a false, misleading, derogatory, or offensive manner. You may not use the RepairTECH logo, RepairTECH trademark, or RepairTECH name or trademarks, or other proprietary graphic in the link without the prior written permission of the management of RepairTECH.[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row]